Live answering and intake support for busy eye care practices
My Business Care Team supports optometry and ophthalmology practices with dedicated answering services and patient intake, using live healthcare coordinators who understand scheduling, insurance, and eye care workflows so your front desk can stay focused on in-office patients.
Why IDOC members get more at My Business Care Team
Who is My Business Care Team?
My Business Care Team provides answering services and patient intake support designed for optometry and ophthalmology practices. Their live healthcare coordinators understand scheduling, insurance plans, and eye care workflows, helping reduce front-desk load so your team can focus on the patients already in the office. As an IDOC vendor partner, members get access to preferred pricing.
Why My Business Care Team at IDOC?
With an IDOC Essential membership, independent optometrists and opticians unlock exclusive deals and discounts on My Business Care Team the moment they join. Get call handling and intake support that fits your practice and patient flow. No commitments, cancel any time.
The numbers speak for themselves
IDOC members save an average of 4x their membership cost through vendor deals alone, with My Business Care Team’s call and patient intake discounts playing a significant role. That’s the power of thousands of independent optometrists and opticians negotiating together.
What My Business Care Team brings to your eye care business
Live answering for your practice
New patient intake support
Appointment scheduling assistance
Insurance and benefits knowledge
Overflow and after-hours coverage
Call routing and message taking
Lead capture for new patients
Reduced front desk workload
Consistent patient experience
And more…
Ready to put our buying power to work?
On average, IDOC members see 4x the value of their membership cost through vendor rebates alone. Let’s talk.
Already an Essential Member?
Your exclusive vendor deals and benefits are waiting. Log in now to see what you’re saving.
What people say about us
Dr. Nicole Lemoncelli
Owner of Lemoncelli Eyecare
“The vast majority of marketing takes place online, I knew building a website was a crucial step in getting my business model out there. I also knew I was not up to doing it myself, which is why I reached out to OMS for help. They were great!
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They answered all of my questions and were able to offer good advice on specific aspects of the website. They know how to get your practice at the top of the google search results and they really put together a good website.”
Dr. Todd Cohan
Foresight Vision, Long Grove, IL
“Extremely easy to navigate, truly a wealth of information that a private practice would not normally have access to, and a quick response on a recent employee termination issue. I will use this service regularly to review policies, procedures and training modules."
Dr. Heidi Ying
Vestal Eye Care, Vestal, NY
“IDOC's HR Now is comprehensive in addressing the daily HR challenges that we face and for those of us that do not have a dedicated HR department. It is easy to use, very helpful and makes my HR life easier. I would most certainly recommend this to other IDOC members."
Sally Greeley
Office Manager, Newport Eye Care Center
"I had the pleasure of speaking with Onye Anyanwu recently to review our information that he tracks for our website. Speaking with him you can see he genuinely cares about the practices he deals with. I found the information and tips he gave me helpful. I look forward to speaking with him again next quarter."