IDOC Careers

Join Us

Do you want to build a career in a high–energy, fast–paced environment with other talented people? Do meaningful work with a management team that is committed to your success? Work for a Great Place to Work Certified™ organization? Bring your ambition to make a difference. We’ll bring the opportunities. See all available openings below. We look forward to connecting.

Hear from IDOC employees about working at IDOC

Current Openings

Financial Consultant
Practice Development Manager

Awarded Two Years in a Row

I’ve always been in search of a company with a thriving culture that values its employees and rewards them for the great work they do. IDOC has proven itself to be this kind of company...

Jelissa Brooks
Senior Specialist, Marketing Services

What attracted me to IDOC was the opportunity to help a small business grow. Not only do I get to do that with IDOC, but I also get to help hundreds of small, independent businesses grow...

Rommie Samai
Director, Data Insights

Medical/Dental

Company-paid vision plan

PTO & paid holidays

Basic term life/AD&D

Short–term disability

Pre–tax flexible spending accounts

Health savings account

401(k) plan/Deferred comp plan

Employee Assistance Program

Current Openings

Financial Consultant

Role Summary

The Practice Finance Consultant provides consulting advice, coaching, and guidance to independent optometric practice owners and occasionally to their office managers. The Consultant will help practice owners “live the practice of their dreams” by using financial acumen, industry benchmarks, and empathy to help owners make better decisions for their practices and their families. In this role, the Consultant will:

Develop 3 Year Growth Plans for new and legacy consulting members.
Cross-train and provide backup for IDOC Financial Services.
Listen to members’ needs and/or issues and make recommendations based on their individual situation. Consulting is delivered through phone consults, email interactions, and in person during company and industry meetings and functions.
Provide strategic advice about investments in the practice: new staff, new ODs, new equipment, new space.
Provide blogs, social media content, lectures, workshops, and other trainings.

Responsibilities

Leverage IDOC’s core values in all consulting engagements.
Calculate practice financial benchmarks and productivity benchmarks, reporting them to practice owners and providing context and plans for improvement.
Triage practices’ greatest opportunities for improvement and help members build their plan for using IDOC’s consultants and services.
Advise owners on real estate acquisitions and budgets for offices.
Evaluate pricing for practice purchases or sales and give advice on buy/sell/hold decisions.
Give counsel on transition plans to owners.
Evaluate cash flow issues and give advice on debt management.
Coach ODs on time management and leadership skills.
Structure bonus plans and comp for associate ODs, managers, and staff.
Know when to refer ODs to a CPA, attorney, or CFP.
Generate articles, podcasts, and videos, as well as lecture presentations for IDOC and industry events.
All other duties as assigned.

Requirements

Proficient in Microsoft suite of products to include Outlook, Word, PowerPoint, and Excel.
Must have excellent written and verbal communication skills, excellent time management skills, strong decision-making ability, and excellent attention to detail.
Well organized, able to work in a fast-paced environment.
Committed to collaboration and teamwork.
Ability to thrive in a dynamic environment.
Travel requirement – 10%-20%.

APPLY

Practice Development Manager

Role Summary

The Practice Development Manager will expand the IDOC network through outreach to potential new independent optometric practices and work to close qualified leads through our robust marketing strategy as well as develop new leads through an expansive network of existing members and vendor support. The PDM will acquire, onboard, and provide ongoing service to members within a defined territory. Core responsibilities will entail meeting membership growth goals for current member engagement and achieving new member and services enrollment growth targets.

Responsibilities

Business Development
- Identify, pursue, and close Independent Optometric Practices (prospects) for new IDOC memberships using a variety of sales techniques including networking with existing membership base and through soft lead generation.
- Develop, maintain, and leverage relationships with current members, Independent Optometry Business Owners (prospects), vendor partners, and local/state industry contacts within the territory to generate referrals.
- Communicate proposed value proposition for services through sales presentations and electronic communications to referral sources.
Account Management
- Manage day-to-day interactions and engagement with existing member accounts; analyze business, conduct account reviews, provide solutions, resolve issues, increase vendor programs and engagement, upsell membership plans (if warranted), and serve as an extension of member’s business.
- Examine current member accounts for unmet needs and service deficiencies to provide recommended solutions and driving referrals.
- Gain additional referrals as a result of building strong business relationships from current membership base.
- Develop, expand, and leverage vendor relationships; through deep understanding of products and programs and to gain referrals for new memberships as an expected outcome.
- Demonstrate understanding of the independent optometry industry; stay well-informed on trends, competitors, state regulations, and managed care environment.
- Collaborate with IDOC departments and team members; professional affairs, marketing, consulting, accounting, etc.
- Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information in order to optimize overall team sales strategies.
- Use, leverage, and maintain Provident and HubSpot CRM database systems for members and prospects.
- Complete all administrative duties including expense submission, travel planning, and more as required or directed.

Requirements

Strong proficiency with Microsoft Office, SQL, Tableau, HubSpot (or similar Sales & CRM databases) and other data analytics tools, a plus.
Excellent oral and written communication skills.
Demonstrated skills in influencing key decision makers to buy in on a project or plan of action.
Energetic and focused self-starter that is goal/results oriented.
Exceptional organization skills.
Demonstrated ability to work independently and in a close team environment.

APPLY

Let's Connect
Do you have questions about or an interest in working at IDOC?
Email us at

"I’ve always been in search of a company with a thriving culture that values its employees and rewards them for the great work they do. IDOC has proven itself to be this kind of company. In just a few months of being with IDOC, my manager empowered me to serve as a speaker during my first Connection conference to share my marketing expertise with our members. To be trusted and given the platform to showcase my value early on was so rewarding and a proven benefit to our attendees. Since then, I’ve been empowered to express my ideas, reassured that I’ve been heard and then given the platform to execute. As a newbie to a company and industry, it can sometimes feel intimidating to put yourself out there and take center stage among your colleagues that have been within their role/industry for years. But the IDOC culture is very much like family and the opportunities for career growth and development are endless!"

Jelissa Brooks
Senior Specialist, Marketing Services

"What attracted me to IDOC was the opportunity to help a small business grow. Not only do I get to do that with IDOC, but I also get to help hundreds of small, independent businesses grow. Since I’ve started at IDOC, I’ve noticed the wealth of industry knowledge that our employees bring to the table. We are in the middle of exciting times at IDOC, and we couldn’t have better people bringing ideas to the marketplace while continuing to help our members succeed. I’m looking forward to the future and watching our vision come to life."

Rommie Samai
Director, Data Insights

"I joined IDOC almost 8 years ago because of the small company personal feel it offered. I have grown with IDOC both personally and professionally and have seen all the positive growth and changes for our members and my colleagues. IDOC provides respect and trust of its staff and does not micromanage. I feel management affords me the opportunity to accomplish my responsibilities according to my own game plan; knowing, they have faith that I will meet the deadlines provided. IDOC listens to ideas from staff, discusses them, challenges them and runs with them. We are a culture that embodies “better together” and strive for “people first, always”. We are not always perfect, as most families are not, but we all have a common goal and we try to get their together. I consider some of my co-workers my family and I am very grateful for the opportunity to work here."

Mary Kate Pressler
Business Operations Specialist

Already a Member?

Click here to get in touch

See what IDOC can do for you

Fill out the form below and we will be in touch!

Comments or Questions*:

I am not a robot