Careers
Careers
 
 
 
 
 
 
 
 
 
 
 
Join Us
Do you want to build a career in a high–energy, fast–paced environment with other talented people? Do meaningful work with a management team that is committed to your success? Work for a Great Place to Work Certified™ organization? Bring your ambition to make a difference. We’ll bring the opportunities. See all available openings below. We look forward to connecting.
Current Openings
Hear from IDOC employees about working at IDOC
I’ve always been in search of a company with a thriving culture that values its employees and rewards them for the great work they do. IDOC has proven itself to be this kind of company...

Jelissa Brooks
Senior Specialist, Marketing Services


What attracted me to IDOC was the opportunity to help a small business grow. Not only do I get to do that with IDOC, but I also get to help hundreds of small, independent businesses grow...

Rommie Samai
Director, Data Insights


Our Benefits
Medical/Dental

Company-paid vision plan

PTO & paid holidays

Basic term life/AD&D

Short–term disability

Pre–tax flexible spending accounts
Health savings account

401(k) plan/Deferred comp plan

Employee Assistance Program

Current Openings
Bookkeeper
Role Summary

The Bookkeeper role will actively keep the books of a portfolio of OD clients – coding transactions, reconciling statements, and handling monthly close – as well as managing payroll for participant practices. As this is a new service for IDOC, this position will also be learning with us and helping to create the process and product for IDOC’s Optometrist Bookkeeping Service.

Responsibilities
  • Coordinate with new bookkeeping members to migrate / adapt their financials to IDOC’s chart of accounts and reporting layout
  • Assist in coding transactions, coordinate with owners on decision to expense or capitalize equipment purchases
  • Reconcile accounts and close books monthly
  • Support payroll process, including processing payroll, paying taxes, and filing payroll reports
  • Support multiple practices at once
  • Provide feedback and guidance to development of the service


Requirements
  • Proficient in QuickBooks Online
  • QuickBooks Payroll, Gusto Payroll, ADP and/or Paychex proficiency preferred
  • Proficient in Microsoft suite of products to include Outlook, Word, PowerPoint, and Excel
  • Must have excellent written and verbal communication skills, excellent time management skills, strong decision-making ability, and excellent attention to detail
  • Well organized, able to work in a fast-paced environment
  • Self-directed and able to work remotely
  • Committed to collaboration and teamwork
  • Ability to thrive in a dynamic environment


APPLY
Practice Development Leader
Role summary

At IDOC, "we empower independent owners to live the practice of their dreams." IDOC employees go to work every day with this “Why” as their motivation. The regional Practice Development Leader (PDL) will lead a team of Practice Development Managers (PDMs) to provide exceptional service to our existing members and grow new membership enrollment in an assigned region. In addition to supervising the PDM team, individual responsibilities will include new business development and account management deliverables.

To be successful in this role, the PDL will expand the IDOC network through outreach to potential new independent optometric practices and working to close qualifies leads through our robust marketing strategy as well as develop new leads through an expansive network of existing members and vendor support. This role will be accountable for the Membership Team meeting membership growth goals for current member engagement and achieving new member growth goals as well as increasing current membership engagement through vendor participation and service offerings.

Responsibilities

Team Management
  • Manage and coach Practice Development Managers (PDMs) to maximize membership growth, vendor utilization and utilization of service offerings.
  • Provide ongoing feedback and coaching to foster positive work environment of shared goals, improving sales productivity, knowledge sharing, and operational efficiencies.
  • Communicate business goals and priorities to maximize individual and team performance.
  • Oversee team interactions and engagement with members to understand unmet needs, analyze membership trends and recommend solutions and services.
  • Utilize strong business relationships from current membership to drive member referrals.
  • Maximize vendor relationships through deep understanding of products and programs and to gain referrals for new memberships and service clients.
  • Maintain an understanding of the optometry industry by staying informed of trends, competitors, state regulations, etc.
  • Ensure the use of Provident and HubSpot CRM database systems.

Business Development
  • Identify, pursue, and close independent optometric practices (prospects) for new company memberships and service clients using a variety of sales techniques including networking with existing membership base and soft lead generation.
  • Ensure self & team communicates member value proposition through in-person and electronic communications.
  • Develop, maintain and leverage relationships with current members, prospects, vendor partners and local/state industry contacts to generate referrals.

Account Management
  • Manage day-to-day interactions and engagement with existing member accounts; analyze business, conduct account reviews, provide solutions, resolve issues, increase vendor programs and engagement, upsell membership plans (if warranted), and serve as an extension of the member’s business.
  • Examine current member accounts for unmet needs, and service deficiencies to provide recommended solutions and drive referrals.
  • Complete all administrative duties including expense submission, travel planning, and more as required or directed.

Requirements
  • 5+ years sales supervisory experience required; optical experience a plus.
  • Bachelor’s degree (preferred) or equivalent industry experience.
  • Strong proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams, Notes), HubSpot (or similar sales and CRM databases) and other data analytics tools is a plus.
  • Excellent oral and written communication skills.
  • Demonstrated skills in influencing key decision makers to buy in on a project or plan of action.
  • Energetic and focused self-starter that is goal/results oriented.
  • Exceptional organization and time management skills.
  • Demonstrated ability to work independently and in a close team environment.
  • Approximately 30% travel required, including, but not limited to, participation with IDOC National, Regional, and Local Events, Optical Industry National and Regional Events, and State Association Conferences.


APPLY

Let's Connect
Do you have questions about or an interest in working at IDOC?

Email us at
Jelissa Brooks
"I’ve always been in search of a company with a thriving culture that values its employees and rewards them for the great work they do. IDOC has proven itself to be this kind of company. In just a few months of being with IDOC, my manager empowered me to serve as a speaker during my first Connection conference to share my marketing expertise with our members. To be trusted and given the platform to showcase my value early on was so rewarding and a proven benefit to our attendees. Since then, I’ve been empowered to express my ideas, reassured that I’ve been heard and then given the platform to execute. As a newbie to a company and industry, it can sometimes feel intimidating to put yourself out there and take center stage among your colleagues that have been within their role/industry for years. But the IDOC culture is very much like family and the opportunities for career growth and development are endless!"

Jelissa Brooks
Senior Specialist, Marketing Services
Rommie Samai
"What attracted me to IDOC was the opportunity to help a small business grow. Not only do I get to do that with IDOC, but I also get to help hundreds of small, independent businesses grow. Since I’ve started at IDOC, I’ve noticed the wealth of industry knowledge that our employees bring to the table. We are in the middle of exciting times at IDOC, and we couldn’t have better people bringing ideas to the marketplace while continuing to help our members succeed. I’m looking forward to the future and watching our vision come to life."

Rommie Samai
Director, Data Insights
Mary Kate Pressler
"I joined IDOC almost 8 years ago because of the small company personal feel it offered. I have grown with IDOC both personally and professionally and have seen all the positive growth and changes for our members and my colleagues. IDOC provides respect and trust of its staff and does not micromanage. I feel management affords me the opportunity to accomplish my responsibilities according to my own game plan; knowing, they have faith that I will meet the deadlines provided. IDOC listens to ideas from staff, discusses them, challenges them and runs with them. We are a culture that embodies “better together” and strive for “people first, always”. We are not always perfect, as most families are not, but we all have a common goal and we try to get their together.  I consider some of my co-workers my family and I am very grateful for the opportunity to work here."

Mary Kate Pressler
Business Operations Specialist
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