About the Company

For the past twenty plus years, IDOC has remained committed to the success of independent optometrists and today has emerged as a leading alliance of private optometric practice owners in the United States. Founded by an optometrist with the first-hand knowledge of private practice ownership, IDOC empowers independent owners to live the practice of their dreams. IDOC’s core value of “people first, always” and focus on innovation offer a significant competitive advantage to our membership of over 3,200 optometrists – enabling them to embrace change, seize opportunity, and position their practices for long-term success. IDOC serves its members through expert guidance from industry-admired consultants, metric-based business analytics, personal account management, member-exclusive vendor discounts and rebates, continuing education opportunities and national, regional, and local peer networking events.

We are proud to be a Great Place to Work-Certified™ company! Check out what our employees say makes working here so great: www.greatplacetowork.com/certified-company/7025633.

Role Summary

At IDOC, "we empower independent owners to live the practice of their dreams." IDOC employees go to work every day with this "Why" as their motivation. Every role at IDOC is critical in helping to make our Members’ dreams become a reality. The Commercial Project Manager will have a broad range of responsibilities. Reporting to the Chief Operating Officer, the role holder will manage the development, delivery and implementation of cross-functional commercial programs and projects. Working closely with key internal and external stakeholders within IDOC, the project manager will ensure the timely delivery of projects related to our Annual Plan. The Commercial PM role requires strong commercial acumen, excellent communication and engagement skills and the ability to partner with project leaders to drive to completion multiple projects of various sizes simultaneously.

Accountabilities

• Leading cross-functional project and program activities, the focus of this role will be managing the stakeholders and processes required to deliver our strategic plan.
• Identifying and partnering with relevant stakeholders across the business to ensure successful delivery of their activities and successful outcomes for IDOC.
• Partnering with IDOC teams on change projects and programs, representing our interests and ensuring the smooth implementation.

Responsibilities

• Responsible for producing and maintaining project documentation and reporting.
• Compiling project plans to include stakeholder analysis, project schedule (with critical path and key milestones), defining resource requirements.
• Analyzing and monitoring; actions, risks, dependencies, key decisions and costs. Facilitating the progress and resolution of these, removing barriers and escalating where appropriate.
• Project monitoring and communication, including the updating of project sponsors and leadership team members with key updates when required.
• Chairing project meetings. Working with the Project sponsor to ensure that objectives and targets are clear and delivered in order to maintain momentum and progress.
• Responsible for defining and managing project gates and signing off.
• Carrying out project reviews to evaluate the success of projects and the key business learnings.
• Contributing to the team’s documents, reporting and storage.

Requirements

• Formal project management training (PMP qualified or equivalent).
• Experience of working within Asana and similar project delivery environments.
• Proven track record of delivering rollout programs within an organization and driving results.
• Experience in delivering large scale change projects and well versed in change management.
• The ability to influence and negotiate to achieve required outcomes.
• Strong communicator with the ability to successfully influence at all levels of the organization.
• An effective team player with the ability to foster strong relationships cross-functionally at all levels.
• Ability to work at pace across several different projects with competing demands.
• Resilient, self-confident and assertive.
• Strong organizational skills.
• Ability and willingness to contribute to and lead specific program or project activities.
• An eye for detail whilst maintaining a view of the big picture, consider broader implications and think strategically.
• Proficient user of supporting tools – MS Office and Asana.
• Good written and oral presentation skills.
• Detail oriented, proactive multi-tasker.
• Strong organization and prioritization skills.
• Ability to be flexible and work with different functions within the company.
• Ability to communicate confidently with members of senior management.
• Works well with others, collaborative and cooperative.
• Strong verbal and written communication skills.
• Works independently with minimal supervision.
• People management experience preferred.

Competencies

• Team-oriented and "People First, Always" mindset; consistently meets commitments made to colleagues and helping others succeed.
• Recognizes and demonstrates the importance of "Service at Our Core" by providing high quality tailored service to our members, vendors, and colleagues in a respectful manner.
• Values "Trusted Relationships" and builds strong client and partner relationships to deliver member-centric solutions; gains the confidence and trust of others through honesty, integrity, and authenticity.
• Understand what it truly means to be "Better Together" by seeing the value and effectiveness of collaboration, even when things are not certain, or the way forward is not clear.
• Honest, trustworthy, discreet, and highly protective of confidential information.
• Mature and professional demeanor that engenders trust.
• Excellent oral communication skills both and over the phone.
• Excellent written communication skills and grammar.
• Exceptional attention to detail.
• Organizational skills to prioritize workflow and manage multiple clients AND supervise team members.
• Comfort with following and developing checklist-based systems to ensure consistency and accuracy.
• Ability to meet deadlines consistently.
• High personal standards for excellence and self-improvement.
• Self-reliant, flexible, and resilient.
• Ability to anticipate change and react efficiently and expeditiously.

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About the Company

For the past twenty plus years, IDOC has remained committed to the success of independent optometrists and today has emerged as a leading alliance of private optometric practice owners in the United States. Founded by an optometrist with the first-hand knowledge of private practice ownership, IDOC empowers independent owners to live the practice of their dreams. IDOC’s core value of “people first, always” and focus on innovation offer a significant competitive advantage to our membership of over 3,200 optometrists – enabling them to embrace change, seize opportunity, and position their practices for long-term success. IDOC serves its members through expert guidance from industry-admired consultants, metric-based business analytics, personal account management, member-exclusive vendor discounts and rebates, continuing education opportunities and national, regional, and local peer networking events.

We are proud to be a Great Place to Work-Certified™ company! Check out what our employees say makes working here so great: www.greatplacetowork.com/certified-company/7025633.

Role Summary

At IDOC, "we empower independent owners to live the practice of their dreams." IDOC employees go to work every day with this "Why" as their motivation. Every role at IDOC is critical in helping to make our Members’ dreams become a reality. The Director of Finance & Accounting is a key leadership role within the Finance team, responsible for safeguarding company assets, ensuring the accuracy of monthly financial reporting, and optimizing the deployment of financial resources. This position plays a vital role in driving the financial integrity and strategic growth of the organization.

In collaboration with senior leadership, the Director will lead the annual audit, oversee technical accounting and close processes, streamline current close process and support the company’s budgeting and forecasting cycles. This role will also provide critical financial insights and risk assessments to help guide decision-making across the organization. Lead the day-to-day accounting and month end close processes.

Accountabilities

• Oversee all accounting functions and lead the monthly close process to ensure timely and accurate financial reporting.
• Lead and manage the annual external audit, serving as the primary point of contact for auditors and ensuring full compliance with accounting standards.
• Support budgeting and forecasting processes, including the development of the annual budget, monthly operating forecasts, and cash flow projections.
• Analyze financial and operational performance, identifying trends, key drivers, and variances in revenue, expenses, capital expenditures, reserves, and cash flow.
• Collaborate cross-functionally across Finance and Operations to enhance systems, processes, and reporting tools. Provide ad-hoc financial analysis to support strategic initiatives and business decisions.
• This is a high-impact role ideal for a detail-oriented, strategic thinker who thrives in a fast-paced, mission-driven environment.

Responsibilities

• Oversee and manage the accounting department functions, including payroll, tax provision calculations, balance sheet and cash flow statement development, Member invoicing, and month-close and year-end processes.
• Enhanced close process efficiency, enabling faster and more accurate financial reporting
• Collaborate with outside audit/tax firms and own financial audits and provide recommendations for continuous improvements.
• Manage and coordinate quarterly tax planning and filings.
• Assist with budgeting, forecasting initiatives throughout the various business entities, including monthly, quarterly, and annual financial reporting, providing budget to actual analysis.
• Develop, improve, and issue timely monthly financial records. Effectively communicate the financial results to each department leader.
• Assist with annual budgeting and forecasting processes, communicating guidelines and timelines, crafting, and maintaining budget templates, providing training, consolidating, and preparing presentation materials for leadership.
• Strengthen, document, and disseminate financial planning and analysis processes and standard methodologies, and contribute to the development and strengthening of organizational efficiency and effectiveness.
• Design, establish, and maintain an organizational structure to effectively accomplish the department’s goals and objectives.
• Provide expertise to help assess the needs of teams across the organization related to financial management and build resources, tools, and activities to further develop those skills.
• Work with the VP, FP&A to assist in the development of a strategy and plan for the various business units which includes strategic and transformational projects to drive continual automation and work reduction tools and processes to support effective and accurate financial planning across the organization.
• Other duties in support of the internal Finance team and as required and advised by the VP of FP&A. These may, on occasion, be unrelated to the position described here.

Requirements

• 10+ years of progressive experience in a financial/accounting role, including 5 years leading teams
• Experienced in leading and developing teams
• B.S. in Finance or Accounting; MBA preferred
• CPA required
• Public Accounting experience is required
• Financial statement knowledge and understanding of US GAAP
• Experienced in leading audits, advanced account reconciliation, financial statement preparation (including multi-entity consolidation) and budget reporting.
• Strong analytical and problem-solving skills. Ability to evaluate financial and operating trends as well as the financial impact of new opportunities.
• Ability to meet deadlines including month-end close timeline schedules.
• Proficiency with Microsoft Office (strong Excel and PowerPoint a must).
• Detail oriented, proactive multi-tasker.
• Strong organization and prioritization skills.
• Ability to be flexible and work with different functions within the company.
• Ability to communicate confidently with members of senior management.
• Strong verbal and written communication skills.
• People management experience preferred.

Competencies

• Team-oriented and "People First, Always" mindset; consistently meets commitments made to colleagues and helping others succeed.
• Kind, humble, and respectful attitude with a desire to serve others that supports our value of "Service at Our Core".
• Values "Trusted Relationships" and builds strong client and partner relationships to deliver member-centric solutions; gains the confidence and trust of others through honesty, integrity, and authenticity.
• Understand what it truly means to be "Better Together" by seeing the value and effectiveness of collaboration, even when things are not certain, or the way forward is not clear.
• Honest, trustworthy, discreet, and highly protective of confidential information.
• Can analyze data and garner insights to formulate strategic decisions and put those into action.
• Ability to self-direct and effectively organize work, prioritize and manage multiple projects under tight deadlines.
• A mature and professional demeanor that engenders trust.
• Excellent oral communication skills both in-person and over the phone.
• Excellent written communication skills and grammar.
• A keen attention to detail and highly effective organization and prioritization skills including the ability to stay on task and maintain focus in a fast-paced environment.
• Organizational skills to prioritize workflow and manage multiple tasks.
• Comfort with following and developing checklist-based systems to ensure consistency and accuracy.
• Ability to meet deadlines consistently.
• Reliable, consistent, and punctual attendance.
• High personal standards for excellence and self-improvement.
• Self-reliant, flexible, and resilient.
• Ability to anticipate change and react efficiently and expeditiously.

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About the Company

For the past twenty plus years, IDOC has remained committed to the success of independent optometrists and today has emerged as a leading alliance of private optometric practice owners in the United States. Founded by an optometrist with the first-hand knowledge of private practice ownership, IDOC empowers independent owners to live the practice of their dreams. IDOC’s core value of “people first, always” and focus on innovation offer a significant competitive advantage to our membership of over 3,200 optometrists – enabling them to embrace change, seize opportunity, and position their practices for long-term success. IDOC serves its members through expert guidance from industry-admired consultants, metric-based business analytics, personal account management, member-exclusive vendor discounts and rebates, continuing education opportunities and national, regional, and local peer networking events.

We are proud to be a Great Place to Work-Certified™ company! Check out what our employees say makes working here so great: www.greatplacetowork.com/certified-company/7025633.

Role Summary

IDOC provides services for optometrists in private practice to include organic social media content design and publishing, website design, hosting and SEO, and digital marketing. If you’re looking for a challenging and fulfilling SEO position which offers an opportunity to help small business owners, optometrists in private practice, this may be the role for you.

We are looking for a Marketing Services SEO Manager to perform search engine optimization and manage ongoing SEO strategy for our Members and clients. Experience running organic search programs for B2C clients is a must; healthcare marketing is a plus.

The Marketing Services SEO Manager will work closely with other marketing professionals at IDOC (designers, content managers, strategists, sales), and their peers to drive and implement strategic initiatives for overall SEO program improvement, traffic, and revenue growth for Members and clients. To be successful in this role, the Marketing Services SEO Manager must thrive in working within a deadline-driven, fast-paced, and customer-centric environment. They must be accountable, collaborative, and dedicated to continuous improvement.

• Define and develop scalable optimization strategies that increase the search engine results rankings for clients and communicate them to peers.
• Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities and provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific.
• Provide SEO analysis and recommendations to the design team on the elements and structure of client websites and web pages.
• Monitor and evaluate search results and search performance across the major search channels and provide updates on the progress of the rankings of client websites to peers.
• Monitor and evaluate web analytics dashboards and reports to develop and translate insights and shifting trends into actionable strategies.
• Deliver content strategies aligned with user intent and search behavior.

Operational

• Develop KPIs to monitor SEO growth of websites.
• Update client website content and website links for maximum optimization and search engine rankings.
• Implement and administer Google Search Console for client websites.
• Set up new clients in local SEO platform and optimize listings.
• Optimize client Google Business Profiles to improve their local SEO.
• Set measurable goals that demonstrate improvement in marketing efforts.

IDOC - 10%

• Perform keyword research to optimize existing content and uncover new opportunities and provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific – for company websites, to include IDOC.net and services websites.
• Update content on company websites for maximum optimization and search engine rankings.
• Monitor and evaluate web analytics dashboards and reports to develop and recommend SEO strategies to other marketing professionals.

Requirements

• 3+ years’ experience in developing and executing SEO campaigns.
• Strong understanding of Search Engine Marketing (SEM) and Search Engine Optimization (SEO) process.
• Experience working with popular keyword tools (Google, SEM Rush, etc.)
• Experience working with CMS and building/administering content in multiple CMS environments.
• Knowledge of HTML/CSS and website administration.
• High-level proficiency in MS Outlook and Teams.
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Understanding of search engine algorithms and ranking methods.
• Experience with SEO industry programs, such as SEMRush, BrightLocal, Google Business Profile Management, Google Search Console, Screaming Frog, and Ahrefs
• Knowledge of keyword research and data mining tools.
• Comfortable analyzing high volumes of data daily.
• Experience in healthcare digital marketing a plus.
• Growth mindset, committed to deliver on-time with high-level performance and consistency.
• Capable of clearly explaining SEO concepts to non-technical audiences.
• Flexible and collaborative nature working with various team members across the organization.
• Excellent written and verbal communication skills (email, phone, etc.)
• Experience working at a B2C digital marketing agency a plus.
• Experience with other aspects of marketing, such as customer growth and promotion, is a plus.

Competencies

• Team-oriented and "People First, Always" mindset; consistently meets commitments made to colleagues and helping others succeed.
• Kind, humble, and respectful attitude with a desire to serve others that supports our value of "Service at Our Core".
• Values "Trusted Relationships" and builds strong client and partner relationships to deliver member-centric solutions; gains the confidence and trust of others through honesty, integrity, and authenticity.
• Understand what it truly means to be "Better Together" by seeing the value and effectiveness of collaboration, even when things are not certain, or the way forward is not clear.
• Organizational skills to prioritize workflow and manage multiple tasks.
• High levels of integrity, autonomy, and self-motivation.
• Excellent analytical, organizational, project management and time management skills.
• Internally motivated for high achievement in a self-directed fashion
• Committed to collaboration and teamwork.
• Excellent written communication skills and grammar.
• Self-reliant, flexible, and resilient.
• Ability to anticipate change and react efficiently and expeditiously.
• High personal standards for excellence and self-improvement.

APPLY