With so many things weighing on practices today, it is easy to get wrapped up in moving the patients through the practice quickly. Thus, the patient experience becomes transactional which can lead to patients not returning to the practice, decreased referrals and lower than desired capture rates of sales. But the patient experience does not have to be complicated. Patients value practices when they are delighted. In this interactive workshop, you will learn the importance of value for your practice, the three elements of delighting a patient, and how to have a value conversation.

Sponsored by Alcon

ASSUMPTION OF THE RISK AND RELEASE. I understand that by attending an in-person IDOC Study Group Meeting:
I may be exposed to infectious diseases including, but not limited to, COVID-19. While particular rules and personal discipline may reduce this risk of infection, the risk of serious illness and death does exist; and
I knowingly and freely assume all such risks related to illness and infectious diseases, such as COVID-19; and
I hereby release IDOC, LLC, and its directors, officers and employees, from all liability and any claim related to my attendance at the IDOC Study Group Meeting, to the fullest extent permitted by law.