Build an optometry practice and life you love! Eye Own a Business teaches independent ODs how to grow a thriving practice while wearing the hats of both a doctor and a business owner. Tune in as Dr. Steve Vargo and his guests guide you with the tools and strategies you need to build the practice of your dreams, one step at a time. Eye Own a Business is brought to you by IDOC. Learn more at IDOC.net
Eye Own a Business Episode 6: Creating a “Magical” Patient Experience
Dr. Steve Vargo
August 16, 2022
Benchmarking is a term used in business to reference the study of other companies or businesses to compare with your own. Through this process, many companies will (wisely) adopt best practices of other companies.
Disney in one such company that has been widely studied by numerous other companies across a wide spectrum of industries. In this episode, I talk with Dr. Jennifer Stewart about her fascination with Disney and how she’s integrated many of their business strategies into her practice.