IDOC actively shares industry-focused articles, blog posts, podcasts, videos and other thought leadership with our members and other optometric practitioners. Below, you will find links to our growing library of educational materials and multi-media assets written and created by IDOC's team of seasoned industry experts.
Geronda Wollack | 3/30/2021

Managing your staff can be challenging! Am I right? Or am I right? Now, managing your staff and feeling confident with whether you are being compliant poses a different level of challenges. I will share a story to illustrate this challenge.

I had a consult with an Office Manager who was inquiring about vaccines in the practice and whether they can make it mandatory. The Office Manager asked about law updates taking place in their state and did not realize that a new COVID-19 Supplemental Paid Sick Leave law was put into place a few weeks prior. The immediate reaction was slight panic and overwhelmed wondering if the practice was going to be in trouble for not offering this leave. After some reassurance, breathing a bit, and putting them at ease with some jokes (really bad jokes), we got to a place where they shared with me, “It’s so frustrating and time consuming trying to keep up with all of these laws! How do you do it?” Believe me, it is not easy for us Human Resources folks either.

How many of you have had felt the same sentiment? You can raise your hand if you want to. It can be really hard to know if you are doing the right thing when it comes to your staff not just with law updates, this is clunky in other areas too, like investigations, handbook compliance, or even compliance when it comes to injuries at work. But there’s hope! We have a new service that can help you regain confidence when it comes to compliance, and other questionable areas of HR.

So I want you to imagine that you have the following –

  1. Your own personal platform that alerts you of any federal, state, and local law updates so you no longer have to search for what’s changing.
  2. The ability to build an employee handbook that comes with resources to help you keep it up to date and compliant.
  3. Access to thousands of forms and documents you need to manage performance conversations or termination – to name a few.
  4. Expanded support to help you through HR related challenges.

Now, imagine you have access to everything mentioned above, for FREE! Well, as an IDOC member, you do!

Let me tell you about IDOC HR Now. This new service is the ultimate on-demand resource that comes with the following all included in your membership-

  • HR Live Advisors: Dedicated HR-expert staffed hotline for quick turnaround on FMLA, COVID-19, investigations, wages, workers comp, handbook, legal and state-specific questions.
  • Compliance Library: Unlimited access to standardized forms, document templates, checklists, and legal alerts.
  • Handbook Builder: Customized handbook builder for every state and locality.

By leveraging IDOC HR Now, you will not be leaving compliance support on the table! You will also have a sense of relief with saving time, and money. Fill in the Cost of People Related Risks template below to give you a visual of the risk that compliance can have on your practice.

Leverage the new service to alleviate any frustrations and panic and feel confident about compliance! Reach out to IDOC to learn more.




Geronda Wollack
HR Services Advisor
Geronda Wollack has a background in HR project/program management in the IT and Education space. She holds a Bachelor of Science in International Business from Johnson & Wales University and a Master of Arts in Industrial/Organizational from the University of New Haven. Upon graduating, she started her Human Resources career at Gartner, where she spent approximately 3 years managing HR projects and programs from inception to delivery.

During her time at Success Academy Charter Schools, Geronda developed, facilitated and analyzed trainings for 50+ staff on leadership effectiveness and diversity. Geronda is experienced in areas of performance management practices, training and facilitation, process improvement, diversity and inclusion, and onboarding, to name a few.

A fun fact about Geronda is that she worked as a Cake Decorator for 2 years where she once baked a 7-tier cake that included edible diamonds. She was also the only female to play football on an all-boys team from 7th grade to 12th grade. Lastly, outside of work, Geronda loves to go camping (and be in nature in general), attend jazz shows and sporting events, attend festivals, cook, and play her trumpet.
Trending Blogs

5/19/2022 | Author: Steve Vargo

As research for launching a new service called IDOC Specialty Services, I interviewed several industry experts of various specialties. At the end of each call, I asked everyone the same question: “What prevents more ODs from succeeding with a specialty?”

Their answers were insightful.... Read more

5/3/2022 | Author: Amy Alvarez

The pandemic has caused many changes in private practice, affecting everything from the way we see our patients to what we expect from our employees. Although some of these changes serve us well, others may feel like a barrier. While attendance issues are not new... Read more

4/15/2022 | Author: Lana Greene

Do you ever wonder if the same amount of effort goes into selling eyeglass frames vs. selling lenses and treatment options? I certainly do. Speaking from experience as an optician, I remember always being so excited when new lens technology was released. I couldn’t wait to fit our... Read more

4/8/2022 | Author: Steven Festa

Alright, I will come clean on something very few people knew about outside my family.  I’m OK with sharing this with the world now as it helps prove a point about the importance of being present in local searches.

Ever since COVID started, my wonderful wife had started... Read more

4/4/2022 | Author: Jelissa Brooks

Expanding your staff is an exciting step in independent practice growth. If you’ve recently added a new OD to your practice, get the word out to your audience through social media!

Promoting a new associate OD through your social media channels is an effective strategy in... Read more

3/15/2022 | Author: Nathan Hayes

In case you haven’t noticed, the Consumer Price Index was up 7.5% in January, as compared to 2021. In short, this means that a basket of goods like food, energy, and other consumer goods cost 7.5% more in 2022 than the year before.

Practice owners feel the squeeze in multiple... Read more

2/28/2022 | Author: Steve Vargo

Are you experiencing burnout in your professional career? It’s okay, you can admit it. You’re not alone. In fact, studies have found that approximately 50 percent of physicians are suffering from burnout.

Twelve billion dollars. That’s a conservative estimate of the cost incurred to... Read more

2/17/2022 | Author: Amy Alvarez

The last few months have been filled with rising wages, steep job competition, and continued uncertainty. Practice owners are being approached by staff about pay increases and are receiving higher wage requirements from job candidates. Many businesses are advertising their starting pay,... Read more

2/7/2022 | Author: Lana Greene

I often hear from ODs and opticians that their patients are taking their prescriptions and purchasing eyewear at Costco, Warby Parker, or other online retailers. Rarely do I hear the reason why. Finally, the opportunity was in front of me so I could ask questions to a consumer regarding the... Read more

1/24/2022 | Author: Steven Festa

Does hearing SEO make your eyes glaze over a bit and cause your mind to wander? If you answered yes, then you are not alone. While tough to grasp initially, SEO is important for your practice, and as providers of Read more

© 2022 IDOC. All Rights Reserved