IDOC actively shares industry-focused articles, blog posts, podcasts, videos and other thought leadership with our members and other optometric practitioners. Below, you will find links to our growing library of educational materials and multi-media assets written and created by IDOC's team of seasoned industry experts.
Geronda Wollack | 3/30/2021

Managing your staff can be challenging! Am I right? Or am I right? Now, managing your staff and feeling confident with whether you are being compliant poses a different level of challenges. I will share a story to illustrate this challenge.

I had a consult with an Office Manager who was inquiring about vaccines in the practice and whether they can make it mandatory. The Office Manager asked about law updates taking place in their state and did not realize that a new COVID-19 Supplemental Paid Sick Leave law was put into place a few weeks prior. The immediate reaction was slight panic and overwhelmed wondering if the practice was going to be in trouble for not offering this leave. After some reassurance, breathing a bit, and putting them at ease with some jokes (really bad jokes), we got to a place where they shared with me, “It’s so frustrating and time consuming trying to keep up with all of these laws! How do you do it?” Believe me, it is not easy for us Human Resources folks either.

How many of you have had felt the same sentiment? You can raise your hand if you want to. It can be really hard to know if you are doing the right thing when it comes to your staff not just with law updates, this is clunky in other areas too, like investigations, handbook compliance, or even compliance when it comes to injuries at work. But there’s hope! We have a new service that can help you regain confidence when it comes to compliance, and other questionable areas of HR.

So I want you to imagine that you have the following –

  1. Your own personal platform that alerts you of any federal, state, and local law updates so you no longer have to search for what’s changing.
  2. The ability to build an employee handbook that comes with resources to help you keep it up to date and compliant.
  3. Access to thousands of forms and documents you need to manage performance conversations or termination – to name a few.
  4. Expanded support to help you through HR related challenges.

Now, imagine you have access to everything mentioned above, for FREE! Well, as an IDOC member, you do!

Let me tell you about IDOC HR Now. This new service is the ultimate on-demand resource that comes with the following all included in your membership-

  • HR Live Advisors: Dedicated HR-expert staffed hotline for quick turnaround on FMLA, COVID-19, investigations, wages, workers comp, handbook, legal and state-specific questions.
  • Compliance Library: Unlimited access to standardized forms, document templates, checklists, and legal alerts.
  • Handbook Builder: Customized handbook builder for every state and locality.

By leveraging IDOC HR Now, you will not be leaving compliance support on the table! You will also have a sense of relief with saving time, and money. Fill in the Cost of People Related Risks template below to give you a visual of the risk that compliance can have on your practice.

Leverage the new service to alleviate any frustrations and panic and feel confident about compliance! Reach out to IDOC to learn more.




Geronda Wollack
HR Services Advisor
Geronda Wollack has a background in HR project/program management in the IT and Education space. She holds a Bachelor of Science in International Business from Johnson & Wales University and a Master of Arts in Industrial/Organizational from the University of New Haven. Upon graduating, she started her Human Resources career at Gartner, where she spent approximately 3 years managing HR projects and programs from inception to delivery. <br/><br/>During her time at Success Academy Charter Schools, Geronda developed, facilitated and analyzed trainings for 50+ staff on leadership effectiveness and diversity. Geronda is experienced in areas of performance management practices, training and facilitation, process improvement, diversity and inclusion, and onboarding, to name a few. <br/><br/>A fun fact about Geronda is that she worked as a Cake Decorator for 2 years where she once baked a 7-tier cake that included edible diamonds. She was also the only female to play football on an all-boys team from 7th grade to 12th grade. Lastly, outside of work, Geronda loves to go camping (and be in nature in general), attend jazz shows and sporting events, attend festivals, cook, and play her trumpet.
Trending Blogs

11/19/2021 | Author: Geronda Wollack

I was on the couch with my wife during our daily “be present and reset” routine which includes reminiscing about our day, watching our favorite shows, and just being present with one another. Out of nowhere, she asked me a question that I wasn’t expecting- “Oh wait, what happened with the paid... Read more

10/26/2021 | Author: Steven Festa

Perhaps you're a recent graduate from Optometry School, or maybe you have spent time working in a corporate optometry practice, or even as an associate OD at an independent practice, and you have decided to go out on your own and open your own optometry... Read more

10/5/2021 | Author: Ximara Vega

How often do you think about your experiences as a consumer? What comes to mind when you reflect on positive interactions? How about negative? I don’t know about you, but for me the negative experiences are much more vivid. Many of those interactions occurred with someone who was well... Read more

9/30/2021 | Author: Amy Alvarez

When I was a retail manager, this would happen to me often. An employee would tell me they didn’t complete an important assigned task, or they would call out for their shift. And I could see it from both sides. They had a lot of conflicting responsibilities that day and yet, this task would... Read more

6/23/2021 | Author: Ximara Vega

School has ended and most of the world has opened back up. Many people I know have multiple weekend getaways, road trips and vacations scheduled because they are making up for lost time. You know what that means? We are surrounded by opportunities to sell sun!!!! The only problem is not... Read more

6/14/2021 | Author: Amy Alvarez

If you are recruiting staff for your practice, you are probably experiencing hiring woes. Some are new - it is a tight job market. Not everyone is able to go back to work depending on their individual circumstances and some employers need more employees than before to meet their current... Read more

5/5/2021 | Author: Nathan Hayes

With the spike in patient demand following the COVID-19 Pandemic, many owners are actively recruiting associate ODs to help carry their increased demand. And any owner looking to hire an associate right now knows that the market is tight.

My feeling is we have an outright shortage of... Read more

3/30/2021 | Author: Amy Alvarez

Signed into law on March 11th, 2021, The American Rescue Plan Act offers an extension to Families First Coronavirus Response Act. This provision added additional reasons the leave can be used as well as increasing the cap on eligible compensation for a tax credit.

FFCRA... Read more

3/12/2021 | Author: Ximara Vega

What should a practice do when they have lingering product? Well, 1st we have to identify what lingering product is. In my world, lingering product includes all frames that have been sitting on the shelf for a minimum of 6 months. I like to evaluate product every quarter to identify... Read more

2/22/2021 | Author: Amy Alvarez

Maybe you’ve experienced some unpleasant events in your practice that you didn’t have a policy to cover, or you team is large enough that you vacation policy isn’t working anymore. Maybe you have never liked you scheduling and time management policy but do not know how to go about changing it.... Read more

© 2021 IDOC. All Rights Reserved