Blog
Blog
 
 
 
 
 
 
 
 
 
 
 
Blog
IDOC actively shares industry-focused articles, blog posts, podcasts, videos and other thought leadership with our members and other optometric practitioners. Below, you will find links to our growing library of educational materials and multi-media assets written and created by IDOC's team of seasoned industry experts.
Geronda Wollack | 9/11/2020
HOW DO I MANAGE FAMILIES FIRST WITH BACK TO SCHOOL CONCERNS AT THE PRACTICE?

During a phone call with my favorite sister (now, let's not share this with anyone else), she shared the following sentiment with me, "I was just as excited for my kids to go back to school this year, until I realized that I have one kid staying home and doing virtual learning and the other kid going to school on a hybrid schedule. Welp, my stress level just went up! How am I supposed to go to work?!" 

I hear common themes from Practices around the stress some of their staff faces as kids go "back to school." I put back to school in quotes because, for many, it feels far from that. Staff members are requesting to stay home to assist their children with virtual learning, or one child has a hybrid schedule while another has moved to complete virtual. The challenges with back to school are a transitional period of accepting that school this year will not feel the same is the new normal. 

Back to school is often one of the most stressful times for many. Especially during a time when you need to keep your business running, help patients, and keep generating revenue. While these requests for virtual learning support may seem stressful, how you treat your staff will significantly impact your staff. The goal is to do what is best for your staff during this stressful time. You can do this by accepting requests to support their children with any school needs, as applicable. At IDOC, there is a level of flexibility when it comes to back to school, and we are so appreciative of that. 

That's where Families First Coronavirus Response Act comes into play, which employers can provide to employees with paid sick leave (Emergency Paid Sick Leave) and expanded family and medical leave Emergency Family Medical Leave) for specific reasons related to COVID. For information on this leave, please visit the Human Resources section of IDOC's COVID Resource Page, here -https://optometry.idoc.net/covid19

Here's what you need to know regarding the eligibility of leave when it comes to Back to School and Families First –

 Hybrid Learning 

  • Employees would be eligible for FFCRA on days when the employee's child is not permitted to attend school in person and must instead in engage in remove learning

 Parent's Choice 

  • If the school gives the parent the option to keep their child at home or send their child in for in-person instruction and the parent chooses to keep their child at home, the employees' request for FFCRA leave can be denied. The only exception would be if the employee's child would be immunocompromised. If not, then you can choose to deny the request for FFCRA leave.

 School May Reopen Later

  • Employees would be eligible for FFCRA leave on school days with the child is engaged in remote learning. However, if the school later transitions to exclusively in-person instruction, FFCRA leave will not be available. 

 If the employee requests leave, you must gain documentation of the school decision and save this in the employee file.

I shared this information with my sister, and she was able to go to her employer to request leave to support her kids through back to school. The sigh of relief in her voice was so nice to hear, just knowing that she does not have to worry and that her employer has her back. She even told me, "my employer was so concerned about my wellbeing during back to school and any other concerns. I would recommend them to anyone!"

 Always think about what is best for your employees because how you treat them will greatly impact the Practice. Also, always remember, you will make it through this challenging time, we always do. 

Stay safe, strong, and healthy out there!

Geronda Wollack
HR Services Advisor
Geronda Wollack has a background in HR project/program management in the IT and Education space. She holds a Bachelor of Science in International Business from Johnson & Wales University and a Master of Arts in Industrial/Organizational from the University of New Haven. Upon graduating, she started her Human Resources career at Gartner, where she spent approximately 3 years managing HR projects and programs from inception to delivery.

During her time at Success Academy Charter Schools, Geronda developed, facilitated and analyzed trainings for 50+ staff on leadership effectiveness and diversity. Geronda is experienced in areas of performance management practices, training and facilitation, process improvement, diversity and inclusion, and onboarding, to name a few.

A fun fact about Geronda is that she worked as a Cake Decorator for 2 years where she once baked a 7-tier cake that included edible diamonds. She was also the only female to play football on an all-boys team from 7th grade to 12th grade. Lastly, outside of work, Geronda loves to go camping (and be in nature in general), attend jazz shows and sporting events, attend festivals, cook, and play her trumpet.
Trending Blogs
 
 

9/9/2022 | Author: Maddie Langston

 

If you are looking to increase the number of new patients at your practice, then your marketing strategy should include working on how to get noticed in local online search results. One powerful way to increase your visibility in local search is to optimize and maintain the... Read more


8/22/2022 | Author: Kelsey Garcia

So you created a Facebook and Instagram account for your practice, but now what? Coming up with post ideas can be overwhelming and can quickly leave your creative “well” feeling dry. By categorizing your posts into three main buckets, you can easily streamline the brainstorming... Read more


8/5/2022 | Author: Dr. Steve Vargo

As I type this, the news is dominated by concerns over the economy, including unease around inflation and a looming recession. This has practice owners understandably concerned and asking, “What should I expect, and how can I prepare?”

I’m not an economist, and I... Read more


7/22/2022 | Author: Nathan Hayes

Do you worry that your staff aren’t consistently doing the little things in your practice? Do you lose sleep because you just ‘don’t know’ what’s happening outside your lane?  Do you struggle to find the time to oversee things?

Let me suggest that... Read more


7/15/2022 | Author: Amy Alvarez

I think I would be hard pressed to find an independent practice owner who doesn’t understand the power that marketing has on their ability to attract patients to their practice. Keeping patients, new and existing, visiting the practice is an important part of a successful... Read more


7/8/2022 | Author: Lana Greene

I have never spoken to a practice with a zero patient-owned-frame (POF) percentage. I encourage practices to strive for less than 25% POF percentage at a minimum, and less than 15% for the best-in-class. You may see a slight increase year-over-year, which will happen when you sell quality... Read more


5/19/2022 | Author: Dr. Steve Vargo

As research for launching a new service called IDOC Specialty Services, I interviewed several industry experts of various specialties. At the end of each call, I asked everyone the same question: “What prevents more ODs from succeeding with a specialty?”

Their answers were insightful.... Read more


5/3/2022 | Author: Amy Alvarez

The pandemic has caused many changes in private practice, affecting everything from the way we see our patients to what we expect from our employees. Although some of these changes serve us well, others may feel like a barrier. While attendance issues are not new... Read more


4/15/2022 | Author: Lana Greene

Do you ever wonder if the same amount of effort goes into selling eyeglass frames vs. selling lenses and treatment options? I certainly do. Speaking from experience as an optician, I remember always being so excited when new lens technology was released. I couldn’t wait to fit our... Read more


4/8/2022 | Author: Steven Festa

Alright, I will come clean on something very few people knew about outside my family.  I’m OK with sharing this with the world now as it helps prove a point about the importance of being present in local searches.

Ever since COVID started, my wonderful wife had started... Read more

© 2022 IDOC. All Rights Reserved