Blog
Blog
 
 
 
 
 
 
 
 
 
 
 
Blog
IDOC actively shares industry-focused articles, blog posts, podcasts, videos and other thought leadership with our members and other optometric practitioners. Below, you will find links to our growing library of educational materials and multi-media assets written and created by IDOC's team of seasoned industry experts.
Geronda Wollack | 9/11/2020
HOW DO I MANAGE FAMILIES FIRST WITH BACK TO SCHOOL CONCERNS AT THE PRACTICE?

During a phone call with my favorite sister (now, let's not share this with anyone else), she shared the following sentiment with me, "I was just as excited for my kids to go back to school this year, until I realized that I have one kid staying home and doing virtual learning and the other kid going to school on a hybrid schedule. Welp, my stress level just went up! How am I supposed to go to work?!" 

I hear common themes from Practices around the stress some of their staff faces as kids go "back to school." I put back to school in quotes because, for many, it feels far from that. Staff members are requesting to stay home to assist their children with virtual learning, or one child has a hybrid schedule while another has moved to complete virtual. The challenges with back to school are a transitional period of accepting that school this year will not feel the same is the new normal. 

Back to school is often one of the most stressful times for many. Especially during a time when you need to keep your business running, help patients, and keep generating revenue. While these requests for virtual learning support may seem stressful, how you treat your staff will significantly impact your staff. The goal is to do what is best for your staff during this stressful time. You can do this by accepting requests to support their children with any school needs, as applicable. At IDOC, there is a level of flexibility when it comes to back to school, and we are so appreciative of that. 

That's where Families First Coronavirus Response Act comes into play, which employers can provide to employees with paid sick leave (Emergency Paid Sick Leave) and expanded family and medical leave Emergency Family Medical Leave) for specific reasons related to COVID. For information on this leave, please visit the Human Resources section of IDOC's COVID Resource Page, here -https://optometry.idoc.net/covid19

Here's what you need to know regarding the eligibility of leave when it comes to Back to School and Families First –

 Hybrid Learning 

  • Employees would be eligible for FFCRA on days when the employee's child is not permitted to attend school in person and must instead in engage in remove learning

 Parent's Choice 

  • If the school gives the parent the option to keep their child at home or send their child in for in-person instruction and the parent chooses to keep their child at home, the employees' request for FFCRA leave can be denied. The only exception would be if the employee's child would be immunocompromised. If not, then you can choose to deny the request for FFCRA leave.

 School May Reopen Later

  • Employees would be eligible for FFCRA leave on school days with the child is engaged in remote learning. However, if the school later transitions to exclusively in-person instruction, FFCRA leave will not be available. 

 If the employee requests leave, you must gain documentation of the school decision and save this in the employee file.

I shared this information with my sister, and she was able to go to her employer to request leave to support her kids through back to school. The sigh of relief in her voice was so nice to hear, just knowing that she does not have to worry and that her employer has her back. She even told me, "my employer was so concerned about my wellbeing during back to school and any other concerns. I would recommend them to anyone!"

 Always think about what is best for your employees because how you treat them will greatly impact the Practice. Also, always remember, you will make it through this challenging time, we always do. 

Stay safe, strong, and healthy out there!

Geronda Wollack
HR Services Advisor
Geronda Wollack has a background in HR project/program management in the IT and Education space. She holds a Bachelor of Science in International Business from Johnson & Wales University and a Master of Arts in Industrial/Organizational from the University of New Haven. Upon graduating, she started her Human Resources career at Gartner, where she spent approximately 3 years managing HR projects and programs from inception to delivery. <br/><br/>During her time at Success Academy Charter Schools, Geronda developed, facilitated and analyzed trainings for 50+ staff on leadership effectiveness and diversity. Geronda is experienced in areas of performance management practices, training and facilitation, process improvement, diversity and inclusion, and onboarding, to name a few. <br/><br/>A fun fact about Geronda is that she worked as a Cake Decorator for 2 years where she once baked a 7-tier cake that included edible diamonds. She was also the only female to play football on an all-boys team from 7th grade to 12th grade. Lastly, outside of work, Geronda loves to go camping (and be in nature in general), attend jazz shows and sporting events, attend festivals, cook, and play her trumpet.
Trending Blogs
 
 

11/19/2021 | Author: Geronda Wollack

I was on the couch with my wife during our daily “be present and reset” routine which includes reminiscing about our day, watching our favorite shows, and just being present with one another. Out of nowhere, she asked me a question that I wasn’t expecting- “Oh wait, what happened with the paid... Read more


10/26/2021 | Author: Steven Festa

Perhaps you're a recent graduate from Optometry School, or maybe you have spent time working in a corporate optometry practice, or even as an associate OD at an independent practice, and you have decided to go out on your own and open your own optometry... Read more


10/5/2021 | Author: Ximara Vega

How often do you think about your experiences as a consumer? What comes to mind when you reflect on positive interactions? How about negative? I don’t know about you, but for me the negative experiences are much more vivid. Many of those interactions occurred with someone who was well... Read more


9/30/2021 | Author: Amy Alvarez

When I was a retail manager, this would happen to me often. An employee would tell me they didn’t complete an important assigned task, or they would call out for their shift. And I could see it from both sides. They had a lot of conflicting responsibilities that day and yet, this task would... Read more


6/23/2021 | Author: Ximara Vega

School has ended and most of the world has opened back up. Many people I know have multiple weekend getaways, road trips and vacations scheduled because they are making up for lost time. You know what that means? We are surrounded by opportunities to sell sun!!!! The only problem is not... Read more


6/14/2021 | Author: Amy Alvarez

If you are recruiting staff for your practice, you are probably experiencing hiring woes. Some are new - it is a tight job market. Not everyone is able to go back to work depending on their individual circumstances and some employers need more employees than before to meet their current... Read more


5/5/2021 | Author: Nathan Hayes

With the spike in patient demand following the COVID-19 Pandemic, many owners are actively recruiting associate ODs to help carry their increased demand. And any owner looking to hire an associate right now knows that the market is tight.

My feeling is we have an outright shortage of... Read more


3/30/2021 | Author: Geronda Wollack

Managing your staff can be challenging! Am I right? Or am I right? Now, managing your staff and feeling confident with whether you are being compliant poses a different level of challenges. I will share a story to illustrate this challenge.

I had a consult with an Office Manager who... Read more


3/30/2021 | Author: Amy Alvarez

Signed into law on March 11th, 2021, The American Rescue Plan Act offers an extension to Families First Coronavirus Response Act. This provision added additional reasons the leave can be used as well as increasing the cap on eligible compensation for a tax credit.

FFCRA... Read more


3/12/2021 | Author: Ximara Vega

What should a practice do when they have lingering product? Well, 1st we have to identify what lingering product is. In my world, lingering product includes all frames that have been sitting on the shelf for a minimum of 6 months. I like to evaluate product every quarter to identify... Read more

© 2021 IDOC. All Rights Reserved